Got a Question for The Foster Box Team?

Common questions about the Foster Box

  • Our locations and volunteers are concentrated in the metro Boston area. We have locations in Woburn and North Reading, so we are consistently able to deliver within the 128 radius and North up to Lowell.

    If you live outside our main delivery zone, we are happy to have you come pick up your order. We can deliver as far as our volunteers are willing to drive – so volunteer with us.

    There are other foster support resources on the north and south shore as well, so if you are closer to those areas, check them out.

  • After we receive an order, we may reach out to you with some follow-up questions. We try and text the time we intend to swing by and ask for a safe place to leave the order if you can’t be home at the time of the delivery. We deliver 7 days a week and so if this delivery is for a business or a DCF office only open certain hours, please indicate that when ordering.

  • We serve foster parents and kinship foster parents. Social workers can also order on behalf of their foster families. If you are an intact family or a social worker in need of items for an intact family, please reach out for a list of other community resources.

  • Our goal is to set you up with essentials when a child first arrives in your home. We can also be a resource as the child’s size and season change.

  • We accept clothing and gear for preemie babies through teen sizes. We do not accept clothing for adults. For more details on specific items and quality requirements, including baby gear and toys, learn more here.

  • We love our volunteers and couldn’t do this work without them! Check out our Volunteer page for details. Do you have a group you want to bring to volunteer together? Please reach out to hello@thefosterbox.com and we can arrange a time that is convenient for you!

  • We truly want children in foster care to feel confident and proud in what they receive from The Foster Box, so please make sure your donated goods meet our quality requirements listed on our How to Help page.

    For donations we receive but can’t distribute to foster families, we will try to:

    • Donate the item to another charity

    • Sell the item, with all proceeds going straight back to The Foster Box

    • Recycle the item

  • Whether you’re single or married, own a home or rent, the need for eligible foster parents is great in Massachusetts. Would you consider linking arms with the foster community by becoming a foster parent, providing respite care to foster families or joining the CASA advocacy program? Learn more about Massachusetts Foster Care!